Manager - Soft Services
  • Responsible for the delivery in accordance with the maintenance strategy in-house, contracted office services and soft services
  • Cleanness and hygiene schedule and implementation of safe handling of chemicals and equipment
  • Training and Development for Janitorial Staff
  • Responsible for ownership and management of the departmental statutory compliance plan
  • Responsible for providing a key interface with customers on day to day basis
  • Responsible for providing a continuous improvement review and development of initiatives to improve or rationalize soft services to achieve optimum performance and full customer engagement
  • Responsible for monitoring and reporting of service level agreements and key performance indicators internal and external, also tracking of risks/rewards mechanisms
  • Responsible for financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels
  • Responsible for monitoring of supply partners/contractors service delivery and customer interface on a day to day basis
  • Should be qualified degree holder in Facilities Management or relevant field
  • 7-10 Years proven working experience in MNC, Hospitality, IFM industry or service delivery industries
  • Proficiency in MS Office, English, Communication and negotiation skills
  • Time management and planning skills
  • Age—between 35-55
Job Benefits

Attractive remuneration packages commensurate with the position applied for are on offer.

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Position: Manager - Soft Services

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Date posted
September 27, 2018
Valid through
September 30, 2018